Frequently asked questions
Review engine™ helps boost your online reputation by increasing the volume of positive reviews. The negative review protection system minimizes negative feedback, while the automated social sharing and social proof widgets enhance your online presence.
We offer a 30-day money-back guarantee. If you're not completely satisfied with Review engine™ within the first 30 days of using our service, we'll refund your investment, no questions asked.
Yes, we offer branding customization options for Review engine™ Metal cards. You can add your business logo to create a personalized experience for your customers. Contact us for more info
Yes, Review engine™ cards are compatible with both Android and iOS smartphones. Customers can use NFC functionality or scan the QR code, making it accessible to a wide range of mobile devices
We appreciate your interest in Review engine™ for multiple locations. To discuss a bulk offer tailored to your needs, please reach out to our dedicated sales team at [email protected] They will be happy to assist you in creating a customized solution that aligns with your business goals and multiple-location requirements.
If you encounter any issues with your Review engine™ cards after purchase, please don't hesitate to contact our customer support team immediately at [email protected]. Our dedicated support staff is available to assist you promptly and ensure that any technical issues are resolved efficiently. Your satisfaction is our priority, and we will work diligently to address and rectify any card-related concerns you may [email protected]
Yes, you can cancel your monthly payment plan at any time. We believe in flexibility and want to ensure our customers have control over their subscriptions. If you decide to cancel, please contact our customer support team, and they will guide you through the cancellation process. Please note that if you cancel during a billing cycle, you will have access to your Review engine™ features until the end of that billing period, and the cancellation will take effect from the next billing cycle
Yes, you can change your package after your initial purchase. We understand that your business needs may evolve over time. To switch to a different package, simply contact our customer support team, and they will assist you in making the change. Your subscription will be adjusted accordingly, and you'll have access to the features and benefits of your new package from the next billing cycle. We're here to ensure you have the right solution for your evolving needs.
Yes, customers typically need a Google account to leave a review on Google. Google uses this requirement to verify the authenticity of reviews and maintain the integrity of its review platform. However, Review engine™ provides an easy and seamless process for customers to log in with their Google accounts and share their valuable feedback.
The number of reviews you can collect with Review engine review cards depends on various factors, including the volume of customer interactions and the effectiveness of your review solicitation strategies. Review engine™ provides the tools and features to encourage more reviews, but the actual quantity may vary for each business. Our goal is to help you maximize the number of positive reviews to enhance your online reputation and credibility.
Review engine™ does not impose a strict maximum limit on the number of reviews you can collect using our review cards. We are dedicated to helping you gather as many reviews as possible to boost your online reputation. However, the actual quantity of reviews may vary based on factors such as customer engagement and review solicitation strategies. Our aim is to assist you in accumulating a substantial volume of positive reviews to enhance your business's online presence.
Review engine cards do not have an expiration date. You can use them to collect reviews from your customers without concerns about them expiring. Your Review engine cards remain active and effective as long as you choose to use them as part of your review management strategy.
If you continue your subscription for one year or opt for our annual plan, you are eligible for one free card set (based on your plan). However, if you do not meet these criteria, you can purchase cards separately at a one-time cost of $10 per card, plus applicable shipping charges. We recommend taking advantage of our annual plans to enjoy the benefit of a free card set as part of your subscription.
